HT – Digital Transformation
The project goal was to implement completely new BSS (Business Support Systems – BSS) and OSS (Operations Support Systems) across all lines of business, while keeping up with the Business-As-Usual requirements in a highly dynamic industry of a First-Tier network operator.
Challenges:
- Implementing completely new BSS and OSS landscape elements, in phases during a period of 30 months
- Keeping up with the Business-As-Usual operations in a highly dynamic industry of a First Tier network operator
- Transitional changes made a huge impact on entire OSS/BSS environment (including CRM, Billing, Workforce, and Service Management, Service and Resource Inventories)
- Four different transition architectures
IT Architecture Consulting
Solution Design
Software Architecture Consulting
Business analysis
Technologies used:
- TOGAF
- ITIL
- SID
- Enterprise Architecture
- OpenAPI
- Java
- BPM
Team composition:
Project highlights:
Emphasis was given on producing bulletproof integration solution that will follow best practices and standards, with minimum change efforts and waste while transitioning through phases.
Benefits:
Consolidation of CRM, Billing, Business Support Systems (BSS), and Operations Support Systems (OSS), as well as optimization of product portfolio and business processes, provided a modern and flexible environment across all lines of business.
